Your privacy, in plain language.

What we collect

When you contact us, subscribe to our newsletter, or book a therapy package, we collect the details you provide — such as your names, email address, phone number, and anything you choose to share about your situation. Therapy session notes are kept separately under professional clinical record standards.

How we use it

We use your information to respond to your messages, schedule and deliver counseling services, process bookings, and — only with your consent — send our newsletter. We never sell your personal information or share it with advertisers.

Confidentiality of therapy

Everything shared in counseling sessions is confidential under applicable law and professional ethics, with only the rare legally required exceptions (such as imminent risk of harm), which your counselor explains before treatment begins.

Cookies & analytics

This site may use basic, privacy-respecting analytics to understand which pages help visitors most. No advertising trackers are used.

Your rights

You may ask at any time what information we hold about you, request corrections, unsubscribe from emails, or ask us to delete your contact details. Email hello@calmwatercounseling.com and we will respond within 30 days.